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Privacy Notice

How INVÉ collects, uses, and protects your personal information.

Version 1.0, Last updated: March 2026

Who we are

INVÉ is a UK-based, done-for-you event experience studio. We design and build bespoke digital invites, luxury surprise boxes, and physical stationery for celebrations.

We are the data controller for the personal information you provide to us directly. For personal information we collect about your guests on your behalf, we act as a data processor. You, as the event host, remain the controller of that data.

Data controller:
INVÉ is a trading name of Drajis Limited, registered in England and Wales.
Company No. 16464814
ICO Registration No. ZC108782
Registered office: Suite A, 82 James Carter Road, Mildenhall, Bury St Edmunds, England, IP28 7DE

Email: contact@byinve.com
Phone: 07367 836 562

What personal information we collect

From clients (event hosts): your name, email address, phone number, event details (type, date, venue, guest count), payment information, and any additional information you choose to share in your brief.

From your guests, on your behalf: guest name, attendance response, meal preference, dietary requirements, and any additional information collected via the RSVP form fields you request. Guest email addresses and phone numbers are only collected where you have asked us to include those fields.

From website visitors: analytics data (only with your consent) including pages visited and approximate location. No analytics cookies are placed without your explicit consent.

Why we collect it and our lawful basis

To deliver your invite service: we use your contact details and brief to build and deliver your event invite. Our lawful basis is contract: processing is necessary to fulfil the service you have engaged us for.

To manage your booking and payments: we use your details to confirm bookings, send payment links, and manage any revisions or changes. Our lawful basis is contract.

To send guest reminder emails: where you have chosen a tier that includes reminder emails, we use the guest email addresses you have collected to send automated reminders on your behalf. Our lawful basis is legitimate interests (yours, as the event host, in ensuring your guests are informed).

To respond to enquiries: we use contact information submitted through our forms to respond to questions and service requests. Our lawful basis is legitimate interests.

Analytics: only with your explicit consent via our cookie banner. You may withdraw consent at any time using Cookie Preferences in the footer.

Who we share your information with

We do not sell personal data or share it with advertisers.

Payment processors: when you make a payment, your payment details are handled by our third-party payment processor. We do not store card details ourselves.

You, as the event host: all guest RSVP data collected via your invite is shared directly with you through your host dashboard and CSV download. You are responsible for how you use and store that guest data.

Legal obligation: we may disclose information where required to do so by law or to comply with a regulatory requirement.

How long we keep your information

We retain client information for the duration of your project and for six years afterwards. This six-year period covers our obligations under the Limitation Act 1980 in respect of any contract disputes. We do not retain information longer than necessary for these purposes.

Guest RSVP data is retained for the duration of your event project. We delete guest data from our systems within 30 days of your event date or project completion, whichever is earlier, unless you request otherwise in writing. Enquiry data from non-converting enquiries is deleted within 12 months if no booking follows.

International transfers

Our primary services are delivered from within the UK. All fonts used on this website are served directly from our own servers. No font files are requested from Google or any other third-party service, so no data is transferred as a result of loading this website's typography. Where any other third-party tools process data outside the UK, we rely on adequacy decisions or standard contractual clauses to ensure your data is protected to a UK GDPR standard.

We keep our reliance on external third-party services under regular review and seek to minimise international data transfers wherever possible.

Your rights

Under UK GDPR, you have the following rights regarding your personal data. To exercise any of them, contact us at contact@byinve.com. We will respond within one month.

Right to access

You can request a copy of the personal data we hold about you.

Right to rectification

You can ask us to correct inaccurate or incomplete information.

Right to erasure

You can ask us to delete your personal data in certain circumstances.

Right to restrict processing

You can ask us to limit how we use your data in certain circumstances.

Right to data portability

Where processing is based on consent or contract, you can request your data in a structured, machine-readable format.

Right to object

You can object to processing based on legitimate interests. We will stop unless we can demonstrate compelling grounds.

Right to withdraw consent

Where we rely on consent (such as for analytics cookies), you can withdraw it at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.

Your right to complain

If you are unhappy with how we have handled your personal data, please contact us first at contact@byinve.com and we will do our best to resolve it.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection, at ico.org.uk or by calling 0303 123 1113.

Changes to this notice

We may update this privacy notice from time to time. The date at the top of this page will always reflect when it was last changed. We recommend checking back periodically, particularly if you are a returning client.

Questions about your data?

We are happy to explain anything in plain terms. Just get in touch.

contact@byinve.com
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