Legal
The terms that govern your use of INVÉ and the services we provide.
Version 1.0, Last updated: March 2026
These terms apply to all services provided by INVÉ (Drajis Limited). By confirming a booking, you agree to these terms. If anything is unclear before you commit, please contact us at contact@byinve.com and we will explain it plainly.
INVÉ is a trading name of Drajis Limited, a company registered in England and Wales. Company No. 16464814. VAT Registration No. 577 0926758. Registered office: Suite A, 82 James Carter Road, Mildenhall, Bury St Edmunds, England, IP28 7DE. ICO Registration No. ZC108782. We design and build bespoke digital invites, luxury surprise boxes, and physical stationery. You can reach us at contact@byinve.com or 07367 836 562, Monday to Friday, 9am to 6pm.
Submitting an enquiry does not create a contract. A contract exists once you have received written confirmation from INVÉ and payment of the service fee has been received. Work does not begin until both conditions are met and your completed brief has been submitted.
INVÉ provides bespoke, done-for-you services across five tiers. All work is created from scratch to your brief. The final output may differ from reference examples, as each invite is designed specifically for your event.
For physical tiers, the service fee covers creative and digital work only. Physical production costs are quoted and invoiced separately, and no physical costs are incurred until you have approved the quote in writing.
Digital invites are delivered within 48 hours of your completed brief being received, not from the date of payment. For physical tiers, we recommend allowing at least 3 to 4 weeks from completed brief to send date. We will provide a project timeline at the start of your booking.
Timelines may be affected by incomplete briefs, delays in approval rounds, or circumstances beyond our reasonable control. We will communicate any changes promptly.
Each tier includes a specified number of free revision rounds. A revision round is a single set of feedback submitted at one time. Additional rounds beyond your allowance are charged at £10 per round.
Significant changes to the brief after work has begun may be treated as a new scope and may incur an additional charge, which we will agree with you before proceeding.
Payment in full is required before work begins. We accept card payments and bank transfers. For physical tiers, the digital service fee is payable upfront and physical production costs are invoiced separately after quote approval.
All prices are stated exclusive of VAT. INVÉ (Drajis Limited) is registered for VAT in the United Kingdom (VAT No. 577 0926758). VAT will be applied where applicable and shown separately at the point of invoice.
Before work begins: full refund of the service fee if you cancel before submitting your brief and before any creative work has started.
After work has begun: no refund once the brief has been received and creative work has started, as time and resource have been committed.
Physical production: once physical elements have entered production, those costs are non-refundable regardless of cancellation.
Under the Consumer Contracts Regulations 2013, you have the right to cancel within 14 days of entering into a contract without giving a reason.
Because we begin work promptly after booking to meet our 48-hour delivery commitment, you will be asked at the point of booking to expressly agree that you want work to begin immediately. By doing so, you acknowledge that this statutory right to cancel is lost once creative work has started. This confirmation will be clearly presented and must be given before work begins.
All creative work remains the intellectual property of INVÉ (Drajis Limited) until full payment is received, at which point you are granted a licence to use the deliverables for the specific event for which they were created.
INVÉ retains the right to use completed project images and descriptions for our own portfolio and marketing, unless you request otherwise in writing before work begins.
Any content you provide must be owned by you or used with appropriate rights. By providing it, you confirm this and accept responsibility for any third-party claims arising from it.
Our liability to you is limited to the amount paid to INVÉ for the specific service in question. We are not liable for indirect or consequential losses, including loss of enjoyment, event-related costs, or losses arising from circumstances beyond our reasonable control.
Nothing in these terms excludes liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot lawfully be limited.
For physical tiers, we manage specialist suppliers on your behalf. INVÉ is not liable for delays or defects caused solely by a third party. Where issues arise, we will work with you to find a resolution.
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Where you ask us to collect personal data from your guests (such as RSVP responses, meal preferences, or dietary requirements), the following applies under UK GDPR.
You are the data controller. You, as the event host, are the data controller for all guest personal data collected via your invite. You are responsible for ensuring you have a lawful basis to collect that data and for informing your guests that their data will be processed by INVÉ on your behalf.
We are the data processor. INVÉ processes guest data solely on your instructions and only for the purpose of delivering your event invite service, including collecting RSVPs, sending reminder emails where included in your tier, and providing your host dashboard. We do not use guest data for any other purpose.
Security and retention. We apply appropriate technical and organisational measures to protect guest data. We delete guest data within 30 days of your event date or project completion, whichever is earlier, unless you instruct us otherwise in writing.
By confirming your booking, you agree to this data processing arrangement as required under Article 28 of UK GDPR. If you have any questions, contact us at contact@byinve.com.
We may update these terms from time to time. The terms in force at the time of your booking apply to that booking. We will not apply revised terms retrospectively.
Questions about these terms?
We would rather explain something plainly than have you proceed with any uncertainty. Reach out before you book.
contact@byinve.comLet's talk about a partnership
Tell us a little about your work and we will come back to you within 24 hours to arrange a call.
Your details are used only to arrange our conversation and will never be shared or used for marketing without your consent.
Thank you.
We have received your details and will be in touch within 24 hours to arrange a call.